When can I receive package after the payment?
- Super Savings service :
Region Except Europe and Middle East : Order processing: 3-7 working days. Order delivery: 7-14 working days. The items you ordered will reach you around 20 working days.
Europe & Middle East: Order processing: 3-7 working days. Order delivery: 10-20 working days. The items you ordered will reach you around working 30 days.
- Express Shipping service :
Order processing: 3-7 working days. Order delivery: 5-7 working days. The items you ordered will reach you around working 13 days.
- Chinese holiday reminder:
During week-long Chinese holidays, Chinese National Day (October) and Chinese New Year (Jan-Feb) services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-7 days, for other small holidays, it will be 3 working days.
- Processing Time：
After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 3-7days; however, it can also be affected by the item's stock status.
What shipping method be used?
Currently, all the products will be shipped by Air Transport shipping service. For the Express Shipping, DHL,FEDEX, TNT are the main carriers.
How to track my order?
Once the order is placed, our system will send you an email about the order details. When the order is shipped out, we will email you the tracking number and tracking website.